Privacy Policy

Last updated: March 27, 2026

Introduction

At StackMess, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully.

If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on the service, including:

  • Email address
  • Account credentials
  • Payment information (processed securely through Stripe)
  • Profile information you choose to provide

Service Data

When you use StackMess, we collect information you provide about your projects and services, including:

  • Project names and descriptions
  • Service subscriptions and costs
  • Custom categories and tags
  • Notes and metadata

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate the service:

  • Log and usage data (IP address, browser type, pages visited)
  • Device information (hardware model, operating system)
  • Location data (general location based on IP address)

How We Use Your Information

We use the information we collect or receive to:

  • Provide, operate, and maintain our service
  • Process your transactions and manage your subscriptions
  • Send you renewal reminders and notifications
  • Improve and personalize your experience
  • Communicate with you about updates, security alerts, and support
  • Monitor and analyze usage and trends
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

How We Share Your Information

We may share your information in the following situations:

  • Service Providers: We share data with third-party vendors who perform services on our behalf (e.g., Stripe for payments, hosting providers)
  • Team Members: If you use team features, your project data will be shared with team members you invite
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
  • Business Transfers: In connection with any merger, sale of assets, or acquisition

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data centers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you close your account, we will delete or anonymize your personal information within 30 days.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at privacy@stackmess.com.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: privacy@stackmess.com
  • Website: https://stackmess.com